Returns - Unwanted items

You may return an unwanted item providing it is fully saleable. We will not accept any items if the price/product tags have been removed. For hygienic reasons no underware items can be returned. Sale and Clearance items cannot be returned.

Returned items must be received by us within 14 days of delivery to the customer and must be in its original packaging . Cost of delivery of returned unwanted items will be the reponsibilty of the customer. If you require the item to be replaced, say for a different size the delivery rate for orders will be applied.

Returns - Faulty items

Return such items within 14 days and delivery cost you incur will be repaid. IT IS IMPORTANT YOU CONTACT US PRIOR TO RETURNING A FAULTY ITEM.

Telephone us on: 01200 422066

Only the delivery cost we normally pay will be credited. If you require a replacement no delivery cost will be applied, otherwise a full refund will be issued.

Please note that we reserve the right to have faulty items independently inspected if we believe that the product may have been tampered with or has suffered unreasonable abuse.